Sales Policy

Effective Date: November 11, 2024

Welcome to Goldtopis! We are dedicated to providing our customers with high-quality products and outstanding service. Our Sales Policy below outlines the procedures and terms for ordering, payment, shipping, returns, and customer support.

1. Ordering

  • To place an order on https://goldtopis.com, select your desired product and add it to your cart. Complete the checkout process to confirm your order.
  • Upon completing payment, you will receive an order confirmation via email or SMS with the details of your purchase.

2. Pricing and Payment

  • Pricing: All product prices on our website include VAT unless otherwise specified.
  • Accepted Payment Methods: We accept major credit cards, debit cards, and bank transfers. Specific payment options will be displayed during checkout for a smooth transaction.

3. Shipping

  • Delivery Service: We deliver to the address provided during the order process. Shipping fees are calculated based on delivery location and the weight of the order.
  • Estimated Delivery Times: Estimated delivery times will be provided via email or SMS. While we strive to meet the estimated timeframe, please note that unforeseen circumstances beyond our control may impact delivery schedules.

4. Returns and Refunds

  • Eligibility for Returns: If you are unsatisfied with your product or if the item is defective, you may request a return or refund within 7 days of receiving the item. Products must be unused, in their original condition, and include all original packaging.
  • Return Process: To initiate a return or refund, please contact our customer service team with your order details. Our team will provide instructions based on the specifics of your request.

5. Customer Service

For any questions, concerns, or assistance with your order, please contact our customer service team:

  • Email: info@goldtopis.com
  • Phone: (Your Contact Number)
  • Address: 28 Muscadine Dr, Helena, Georgia

We are here to ensure a smooth and satisfying shopping experience for all our customers.

6. Changes to the Policy

Goldtopis reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to the revised policy.

Thank you for choosing Goldtopis. We appreciate your business and are committed to providing you with an exceptional shopping experience!