Sales Policy
Welcome to Goldtopis! We are committed to providing the highest quality products and services to our customers. Below is our sales policy:
1. Ordering
- To place an order on our website, please select the product and add it to your cart. Then, follow the checkout process to complete your order.
- All orders will be confirmed via email or SMS immediately after you complete the payment.
2. Pricing and Payment
- All product prices on our website include VAT unless otherwise stated.
- We accept various payment methods, including credit cards, debit cards, and bank transfers. Specific payment options will be provided during the checkout process.
3. Shipping
- We offer delivery services to the address you provide in your order. Shipping fees will be calculated based on the delivery location and order weight.
- Estimated delivery times will be communicated to you via email or SMS. We will make every effort to deliver within the estimated time frame, but cannot guarantee exact delivery times due to factors beyond our control.
4. Returns and Refunds
- If you are not satisfied with your product or if the product is defective, you can request a return or refund within 7 days of receiving the product. The product must be in its original condition, unused, and with all original packaging.
- To request a return or refund, please contact our customer service team with your order details. Further instructions will be provided based on the nature of your request.
5. Customer Service
- For any questions or concerns, please contact our customer service team at [your contact information]. We are here to assist you and ensure a satisfactory shopping experience.
6. Changes to the Policy
- Goldtopis reserves the right to update or modify this sales policy at any time without prior notice. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
Thank you for shopping with Goldtopis. We appreciate your business!